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How We Handle Your Privacy at But 999

Every bKash, Nagad or Rocket transaction on your But 999 account sits against one wallet ID, and this page sets out what we record, how long we hold it and who can see it.

Wallet Data ProtectedAccount Access LogsbKash / Nagad / Rocket ReferencesSupport-Verified ChangesRegion-Dependent Access
But 999 How We Handle Your Privacy at But 999
SECURITY AND RETENTION

See How We Handle Your Data

Your account security on But 999 rests on a few concrete habits rather than a blanket promise. We log each login attempt against your registered device, so if a session starts from an unfamiliar phone we can flag it before a bKash, Nagad or Rocket withdrawal goes through. Cookies keep your lobby preferences and session active without storing your wallet PIN anywhere on our side. Transaction and identity-check records are retained for as long as a dispute or verification case might reasonably need them, then handled according to our internal retention schedule.

Login and Device Checks

Each sign-in is checked against your registered device and mobile number, and a login from a new device may trigger a short verification step before you can withdraw.

Cookie and Session Handling

We use cookies to hold your session and lobby settings while you move between slots, live tables and the sportsbook, without storing your bKash, Nagad or Rocket PIN.

Retention Windows on Records

Deposit, withdrawal and identity-check records tied to your account wallet are kept for as long as a dispute or verification case reasonably requires, then assessed for removal.

Requesting a Change

To correct a phone number, wallet reference or close your account entirely, contact support directly; we confirm your identity first and then apply the change to your record.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Data

Questions about what But 999 holds on your account do not need to sit in a queue behind general support tickets. We keep a separate path for privacy and data requests, so if you want to know what wallet references are attached to your bKash, Nagad or Rocket history, or you want a login record checked, you can flag it directly. Our support desk can pull your account log, confirm what is stored against your mobile number, and walk you through how a correction or removal request is handled once your identity is confirmed.

Account Data Requests Write in through our support desk to ask what personal or transaction data is linked to your account, including bKash, Nagad or Rocket wallet references and login history.
Correction and Update Requests If a wallet reference, phone number or account detail is wrong on your But 999 profile, tell support and we will confirm your identity before updating the record.
Retention and Removal Queries Ask how long we keep transaction and login records tied to your account wallet, and what happens to that history once you close your account with us.

Browse Common Questions About Your Data

Here are the questions we hear most often about what But 999 records on your account and how that data is used, kept and shared once you deposit through bKash, Nagad or Rocket and start playing on the platform.

We collect your registered mobile number, wallet reference numbers from bKash, Nagad or Rocket, device details from your login, and a record of your deposits and withdrawals tied to your account.

We use your wallet reference only to process and verify your own transactions and do not sell that data to outside marketers; access is limited to the checks needed to release your funds.

Account and transaction records are kept for as long as reasonably needed to resolve disputes, support wallet verification and meet the checks tied to bKash, Nagad and Rocket payment rails.

Yes, contact support with your registered mobile number, tell us what needs correcting or removing, and once your identity is confirmed we update or delete the record accordingly.

Cookies keep your session and lobby preferences active while you move between slots, live tables and the sportsbook on mobile or desktop, without storing your wallet PIN on our side.

No, how your data is handled can depend on your local law and the regions where our services are eligible to operate, so some terms may vary by jurisdiction.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.